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Older People in Residential Setting: Results of a National Survey of Staff-Resident Interactions and Conflicts

Abstract:

The vast majority of older people in receipt of care in the residential sector are cared for in high quality, safe and supportive settings. However, there is international evidence that suggests that a significant minority of older people in residential homes are nursed in inadequate physical environments and experience a loss of personal freedom. In addition, many older people in receipt of residential care have enhanced physical and cognitive disabilities and reduced social networks. These issues, in conjunction with staffing factors, may lead to the possibility of older people in residential settings being neglected or physically, psychologically, financially or sexually abused.

To date there has been no systematic study in Ireland on the possible abuse or mistreatment of older people receiving care within residential care settings. However, data from the Health Service Executive (HSE) and the Health Information and Quality Authority (HIQA) indicates that older people do experience abuse in both public and private nursing homes; however, the prevalence of abuse or factors associated with this abuse are, to date, unknown.

 

Aims and objectives:

The National Centre for the Protection of Older People (NCPOP) undertook a national survey of staff in 64 residential care homes in Ireland. The aims of the study were:

1. To measure the extent to which staff working in residential settings experienced conflict with residents.

2. To measure the extent to which staff working in residential settings were mistreated by residents in their care.

3. To measure the extent to which staff working in residential settings observed the neglect and abuse of older people.

4. To measure the extent to which staff working in residential settings engaged in the neglect and abuse of older people in their care.

5. To identify factors associated with the neglect and abuse of older people in residential settings.

This report presents the key findings of the study that examined interactions and conflicts between staff and residents in residential care settings, and in doing so identifies both the prevalence and predictors of neglect and abuse of older people receiving care in these settings.

 

Older People in Residential Care Settings: Results of a National Survey of Staff-Resident Interactions and Conflicts - Executive Summary

         

 

Older People in Residential Care Settings: Results of a National Survey of Staff-Resident Interactions and Conflicts - Full Report

 

           

 

Presentation slides

 

Speaker biographies